ClassStart Privacy Policy


Last updated: 16 September 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Piyawatana Co., Ltd., 38 Soi.Kamling, Taveerat Road, Kho Hong, Hat Yai, Songkhla, Thailand 90110.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Thailand

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to ClassStart, accessible from https://www.classstart.org

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use and Process of Your Personal Data

The Company may use and process Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Retention of Files in Closed Courses

ClassStart does not keep files forever.

When a course has been closed and has had no activity for five years, all files in that course are permanently deleted. These are:

Course records are kept. Only the files are removed. Enrolments, grades, submission timestamps and attendance history all remain. Where a file used to be, the page shows a notice explaining that it was removed under this policy, so it is not mistaken for a fault.

Courses still in use are never affected. The five years restart on any activity in the course, and re-opening a closed course removes it from this policy immediately.

Teachers are warned in advance on their dashboard, which lists the courses approaching the deadline and the date their files will be removed. Teachers can open the class and download what they want to keep, or re-open the course.

Courses reaching five years from now on are warned 90 days in advance. Courses that had already passed five years before this policy took effect have been warned since 11 September 2026, and deletion for them begins 1 October 2026.

Five years is a minimum. Deletion runs on a schedule, so some files may remain for a period after five years have passed, but nothing is deleted before then.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Deletion of Your Personal Data (User Data Deletion)

You may request the Company to delete Your Personal Data (User Data Deletion) by sending an email indicating your request to [email protected]. The Company will remove Your Personal Data from the Service within 7 business days.

Google User Data

This section describes how ClassStart accesses, uses, stores and discloses the data We receive from Google when You choose to sign in with Your Google Account. It applies in addition to the rest of this Privacy Policy. Signing in with Google is one of three ways to use the Service; You may sign in with Facebook or with Microsoft instead.

What Google user data We access

ClassStart requests only Google's two basic sign-in permissions, email and profile. From them We receive, and keep in Your ClassStart account:

That is the whole of it. We do not request or receive Your Google password, Your Gmail messages, Your Google Drive files, Your contacts, Your calendar, or data from any other Google service.

We do not copy Your profile picture onto Our servers: We keep only the web address of the picture and display it from Google. We do not keep Your Google access token or Your refresh token, so once You have signed in, ClassStart holds no credential that would let it reach Your Google Account again.

How We use Google user data

We use it only to provide the Service to You:

We do not use Google user data for advertising, We do not use it to build a profile of You, and We do not use it to train machine learning models.

Whom We disclose Google user data to

We do not sell, rent or trade Google user data, and We do not transfer it to any third party for that third party's own purposes.

Your name and Your picture are visible to the other members of the courses You join, because that is what the Service is for. Beyond that, Google user data is disclosed only as set out in Disclosure of Your Personal Data below, and to the service providers who host and operate the Service on Our behalf and on Our instructions.

How We protect Google user data

Google user data reaches Us over an encrypted connection (HTTPS) and is available only to those of Our staff who need it to operate the Service. The limits described in Security of Your Personal Data below apply to it exactly as they apply to the rest of Your Personal Data.

How long We keep Google user data, and how to remove it

We keep it for as long as Your ClassStart account exists.

You may ask Us to delete it at any time by emailing [email protected], as described in Deletion of Your Personal Data (User Data Deletion) above. We will remove Your Personal Data from the Service within 7 business days.

You may also withdraw ClassStart's access to Your Google Account at any time from the Third-party apps & services page of Your Google Account. Withdrawing access stops You signing in with Google; on its own it does not delete the data already held in Your ClassStart account, for which You should use the deletion request above.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:


ClassStart ให้บริการฟรีโดย บริษัท ปิยะวัฒนา จำกัด
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ผู้ไม่ประสงค์ออกนามท่านหนึ่ง (2563-2569)
มูลนิธิสดศรี-สฤษดิ์วงศ์ (2561-2563)
กองทุนเพื่อความเสมอภาคทางการศึกษา (2557-2558)
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